For uninterrupted access to your
phone service and features, it is important to keep your account active. If
the amount owing on your account is $0 for 120 days or more, your service
will be disconnected. A reactivation fee will be required and your phone
number will need to be changed.
Topping up your account methods
Our various methods of topping up your account are convenient for even the
busiest of people.
- Prepaid Cards
Prepaid cards can be bought at a NorthernTel Mobility
authorized dealer.
To top-up your airtime, follow the steps indicated on the prepaid cards.
|
Card cost
|
Expiry |
|
$15 |
30 days |
|
$25 |
60 days |
Note: If you top-up your
account before your funds run out, your minutes left over will be
automatically brought forward.
- Automatic Top-Up Program
Subscribe to our Automatic Top-Up Program and receive the message centre
feature, FREE!
The Automatic Top-Up Program adds $25 or $50 to your account when the
balance drops to under $5 or your funds expire (after 60 days). This
amount is withdrawn from your credit card or bank account.
A bit of advice: To conserve your unused funds, top up your account
yourself before your funds expire.
To subscribe to the Automatic Top-Up Program, visit a NorthernTel Mobility
authorized dealer in order to complete an
authorization form.
- Automatic Bank Machine
At participating CIBC Bank Machines in Quebec and Ontario, simply
insert any bank debit card and follow on-screen instructions. Because this
service is offered in collaboration with Bell Mobility, choose “Bell
Mobility” when the system requests the name of your service provider.
Your 12-digit prepaid service code will be printed on the receipt. Don’t
lose your receipt! You will need this code when you dial #321 on your cell
phone to add funds to your account.
How to check your
prepaid digital cellular service balance
To check the balance and expiry date of your prepaid digital cellular
service dial, toll free any time, #321 on your cell phone or contact
our Customer Service Department. |