Terms and
conditions of the cell phone prepaid service
The following are the terms and conditions that apply to the cell
phone prepaid digital service.
- Responsibility for Charges: You are responsible for
all charges related to the Service, including all charges for airtime units,
fee of additional features and any charges relating to the reactivation of the
Service. You are also responsible for all charges related to the purchase of
the handset and accessories.
- Suspension/Reactivation Fees: If you do not recharge any
airtime minutes in your prepaid cell phone for a period of 120 consecutive
days, your cell phone and number will be put out of service. To re-enroll in
the NorthernTel Mobility prepaid digital cellular service, you have to go to
your local NorthernTel Mobility authorized dealer and pay a reactivation fee
of $11. Upon reactivation, you will be issued a new cell phone telephone
number.
- Terms of Payment: If you have signed the prepaid recharge
authorization form, NorthernTel Mobility will automatically debit all amounts
related to the purchase of air time on the credit card mentioned on the form.
- Use of the Service: You may not use the Service for an
illegal purpose, for violating the law, or for interfering with others' use of
the Service. You may not transfer the Service nor this Agreement to anyone
else, and you may not reproduce, change, or tamper with the electronic serial
number (ESN) on your handset or allow anyone else to do so.
- Telephone Number: Telephone numbers are limited, and you
cannot own them. You may be required to change the number assigned to you at
any time, though we will take reasonable measures to provide you with prior
notice. You will lose your assigned telephone number if you terminate your
cell phone service or if your account remains inactive for over 120 days.
- Termination of Service by customer: At any time, you can
put an end to this agreement. NorthernTel Mobility will cancel the service
within the 24 hours following your request and you will be responsible for all
service charges up to the moment the service is cancelled. You will not be
reimbursed for the remaining time units.
- Termination of Service by NorthernTel Mobility: Your
service may be suspended or terminated immediately, without notice, if you
misuse or abuse the Service, or if you breach any other terms herein. Your
service may also be suspended or terminated immediately and without notice if NorthernTel Mobility has to preserve the integrity of the network, or comply
with any law and or tariff. You will not be refunded for any unused airtime.
- Limitation of Liability: NorthernTel Mobility cannot
guarantee uninterrupted working of the Service or of the handset, and shall
have no liability to you if the handset or the Service fails or is
interrupted, disconnected, unsatisfactory or unavailable for any reason.
NorthernTel Mobility will have no liability, to you and/or any third party,
for any special, incidental, indirect, consequential, exemplary or punitive
damages, including without limitation, loss of revenue, profit, property or
use, caused directly or indirectly as a result of any failure or performance
hereunder, whether due to the negligence of NorthernTel Mobility or otherwise,
even if NorthernTel Mobility has been advised in advance of said possibility.
NorthernTel Mobility gives no legal or conventional warranty with respect to
the handset or handset accessories. Any warranty with respect to the handset
or handset accessories is limited to the manufacturer's warranty.
- Modifications: NorthernTel Mobility may modify the charges
for the Service and these terms and conditions. NorthernTel Mobility will
inform you of these changes as soon as possible, and you agree that you will
be liable for any modified charges and subject to any modified terms as soon
as they come into force.
- Returns: In the event of repair or replacement, please
visit your local NorthernTel Mobility authorized dealer.